How do I install Rise Player on Fire TV?

1. From the Fire OS home screen, go to Find and search for “Rise Vision.”
2. Select the Rise Vision Player app from the results and choose Get.
3. When the app installs, press the Home button on your remote to return to the home screen.
4. Go to the Apps menu and launch Rise Vision.

5. Follow the on-screen instructions to activate your Display.

    

Frequently Asked Questions

How do I get Fire OS 8 to auto-launch Rise Vision?

Amazon removed the auto-launch feature for all apps in Fire OS 8. To avoid manually launching Rise Vision each day, we recommend disabling the “Restart Daily” option in your Display’s settings:

1. Log in at RiseVision.com.
2. Go to the Displays tab.
3. Click the Display name to open its settings.
4. Scroll down to Restart Daily.
5. Toggle it off and select Save.

If you require auto-launch and are comfortable using Developer Tools, you can reprogram the Fire TV Stick to enable it.

How do I stop my Fire Stick from sleeping?

By default, Fire OS puts your Fire Stick to sleep after 4 hours of inactivity or when the TV is turned off. To prevent this:

• Turn off CEC in Settings > Display & Audio > Display Settings > CEC
• Turn off “Still Watching” in Settings > Preferences > Data Usage Monitoring > Still Watching

For more details, see Why does Rise Vision Player close automatically on my Fire TV Stick after 4 hours?

How do I set up Fire Sticks at scale?

If you’re deploying many Fire Sticks, create a dedicated Amazon account to manage them. You can use Amazon’s Frustration-Free Setup to avoid re-entering Wi-Fi details on each device.

Note: Amazon accounts appear limited to 200 Fire Sticks. If you’re scaling beyond that, you may need multiple accounts.

How do I prevent unauthorized use of the Fire TV Stick?

Enable Parental Controls to require a PIN for changes. On your Fire Stick:

1. Go to Settings > Preferences > Parental Controls.
2. Enable Parental Controls.
3. Set a PIN and turn on all available options.

A remote can still close Rise Vision Player, but nothing else can be changed without the PIN.

Behavior Notes

• The following features are not supported on Fire OS:
  • Display control with CEC
  • Remote reboot
  • Portrait orientation
  • Auto-launch (Fire OS 8 only; see FAQ below)
     
• Fire TV Stick 4K Selects run on the novel operating system Vega OS, as opposed to Fire OS. The Rise Player application is not compatible with that operating system and cannot be downloaded.

Have a suggestion or feature request? Let us know here.