There are several ways to locate a display's IP and MAC address.

Instructions

Method 1: Check the display's original packaging

1. MAC address information is typically documented with original shipment materials.

   Note: this is only suitable for locating the MAC address. The IP address is determined locally.

Method 2: Check individual display settings

1. Log in to your account at risevision.com.
2. Click Displays in the left-hand navigation menu.
3. Select the name of the display you want to check.
4. Look at the Device Info panel on the right side of the page to find the current IP Address and MAC Address listed for that device.

Method 3: Export a list of displays, including their MAC/IP info

This method is excellent is looking for the MAC and IP addresses of many displays simultaneously. Refer to this Help article for how to do that.

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