There are several ways to locate a display's IP and MAC address.
Instructions
Method 1: Check the display's original packaging
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MAC address information is typically documented with original shipment materials.
Note: this is only suitable for locating the MAC address. The IP address is determined locally.
Method 2: Check individual display settings
- Log in to your account at risevision.com.
- Click Displays in the left-hand navigation menu.
- Select the name of the display you want to check.
- Look at the Device Info panel on the right side of the page to find the current IP Address and MAC Address listed for that device.
Method 3: Export a list of displays, including their MAC/IP info
This method is excellent is looking for the MAC and IP addresses of many displays simultaneously. Refer to this Help article for how to do that.
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