Please Note: This guide applies to Web Player if using desktop Google Chrome and dedicated Displays if your Media Players are running Rise Player for Windows 10, Linux, or Raspberry Pi.
Web Player
This portion of the guide assumes that you have Web Player running in the currently active tab under desktop Google Chrome.
- Press F12 to open the browser console.
- Click the “Console” tab.
- Right click on the console output and click “Save As”.
- Save the log file to a known location on your computer.
- Use your computer’s file browser to locate and view the saved log files.
Rise Player for Windows 10, Linux, and Raspberry Pi
- While Rise Player is running, connect a keyboard and mouse to your Media Player.
- Press CTRL + SHIFT + . (period) to open Rise Player's console.
- Click the “Console” tab.
- Right click on the console output and click “Save As”.
- Save the log file to a known location on your Media Player.
- Use your Media Player’s file browser to locate and view the saved log files.