How do I connect the Rise Vision Media Player to Wifi?

The Rise Vision Media Player automatically launches the Rise Vision Player application when it's powered on.  If you're using a Wifi connection, you will need to access the Wifi settings to connect the Rise Vision Media Player to the Internet.

This short guide covers how to access the Wifi settings and connect the device using a few different configurations:

• Connecting to a broadcasting Wifi network
• Connecting to a hidden Wifi network
• Setting a static IP address
• Adding a certificate to the Rise Vision Media Player

Connecting to a broadcasting Wifi network

When you first power on your Rise Vision Media Player, you will see a message on-screen that says "Waiting for network connectivity".  You need to first connect the device to the Internet so you can continue the activation process.

1. Connect the included Wifi antenna by screwing it onto the connector on the back of the Rise Vision Media Player.
2. Connect a USB mouse and keyboard to the black USB ports on the front of the Rise Vision Media Player.
3. On modern versions of Rise Vision Player, there is an "Open Network Settings" button you can click on to skip to step 6 below.
   If your device hasn't already updated, that button may not appear, in which case you can click both mouse buttons together twice to return to the home menu.
4. Click and drag from the bottom of the screen to the top of the screen to open the menu.
5. Click on "Settings".
6. Click on "Network & internet".
7. Click on "Wifi".
8. Choose your Wifi network from the list.
9. Enter the Wifi password when prompted and click on "Connect".
10. Click both mouse buttons together twice until you return to the home menu.
11. Reopen the Rise Vision Player application to see the activation screen and activate your display.

Connecting to a hidden Wifi network

An additional configuration step is required when connecting to a hidden Wifi network so that the Rise Vision Media Player can find the network even when it isn't broadcasting.

1. Connect the included Wifi antenna by screwing it onto the connector on the back of the Rise Vision Media Player.
2. Connect a USB mouse and keyboard to the black USB ports on the front of the Rise Vision Media Player.
3. On modern versions of Rise Vision Player, there is an "Open Network Settings" button you can click on to skip to step 6 below.
   If your device hasn't already updated, that button may not appear, in which case you can click both mouse buttons together twice to return to the home menu.
4. Click and drag from the bottom of the screen to the top of the screen to open the menu.
5. Click on "Settings".
6. Click on "Network & internet".
7. Click on "Wifi".
8. Once the network list loads, choose "Add network"
9. Enter the network's name.
10. Choose the authentication type for the network and enter the password.
11. Expand "Advanced options".
12. Set "Hidden Network" to "Yes".
13. Click on "Save".
14. The network list will reload and your device will connect to your hidden network automatically.
15. Click both mouse buttons together twice until you return to the home menu.
16. Reopen the Rise Vision Player application to see the activation screen and activate your display.

Setting a static IP address

You can set a static IP address for your device in the Advanced options while connecting to a Wifi network.  If you've already connected to the Wifi and want to change the IP address later, you can follow these instructions to find the settings and change them again.

1. Connect the included Wifi antenna by screwing it onto the connector on the back of the Rise Vision Media Player.
2. Connect a USB mouse and keyboard to the black USB ports on the front of the Rise Vision Media Player.
3. Click both mouse buttons together twice to return to the home menu.
4. Click and drag from the bottom of the screen to the top of the screen to open the menu.
5. Click on "Settings".
6. Click on "Network & internet".
7. Click on "Wifi".
8. Choose your Wifi network from the list.
9. If this is your first time connecting to the network, you'll be prompted for the Wifi password.  Enter it when prompted.
   Otherwise, clicking on the network will open the network status.  Click on the pencil to open the settings instead.
10. Expand "Advanced options".
11. Under "IP Settings", choose "Static".
12. Enter the IP address information as advised by your network team.
13. Click on "Connect" or "Save" to finish editing and connect to the network.
14. Click both mouse buttons together twice until you return to the home menu.
15. Reopen the Rise Vision Player application to see the activation screen and activate your display.

Adding a certificate to the Rise Vision Media Player

You can add a CA or WIFI certificate to the Rise Vision Media Player in order to enable its access on the network. To do so, reach out to Rise Vision's Technical Support Team (support@risevision.com) and let them know that you wish to add a certificate to your media player. They will temporarily unlock your Rise Vision Media Player so that it can accept the file, and provide you with the appropriate instructions. You will need to have the certificate file on a USB key to complete the procedure.