The Rise Vision Player application caches content to the media player in order to run it. For this reason, devices designed for streaming content, or with low amounts of dedicated memory and RAM may run into performance issues. Poor performance can range from images not loading quickly, to videos appearing jumpy, to content being unable to run at all. Media players that tend to run into performance issues include Raspberry PIs, Airtame 2s, Fire Sticks, FireTVs, and SmartTVs, but can still occur to other devices.
Here are several ways to ensure content will run more reliably on low power devices.
Setup choices and basic settings:
- Use a wired ethernet connection
- Remove or close other applications that are open or installed on the device
- Remove transitions
- Restart the device daily (Airtame only)
Content management:
- Change the screen resolution to 1920x1080
- Resize images and videos to be the resolution of your screen or smaller
- For images, when possible use JPG format instead of PNG format
- Minimize or combine content in a Schedule to decrease the number of presentations in a playlist
- Show the correct Presentation only when the potential audience may be near the display
- Use Playlists components and Zoned Presentations to combine content
1 - How to check display resolution
Although weaker devices can run 4K quality content (resolution of 3840x2160), we recommend changing the resolution of content to HD (resolution of 1920x1080). This will draw 4 times less computing power from the media player, increase the smoothness of playback, and decrease the chance of the device crashing.
You can check the Display Settings to see your display's current resolution. Changing the resolution is something done outside of Rise Vision in the device's operating system.
2 - How to modify image resolution size
Images with oversized resolution require more computing power in order to be shown. Minimizing the dimensions of an image to match or be smaller than the screen resolution will decrease the required computing power and increase playback reliability.
- If the fullscreen image is on a display with the resolution of 1920x1080, the image only needs a resolution of 1920x1080.
- If the image only takes up a small section of the screen, the resolution of the image can be sized accordingly. For example, a logo in the corner might only need to be 400x300. Don't worry about being exact.
- Use your preferred image resizing tool to change image resolution, or take advantage of BulkResizePhotos.com to resize one or multiple images simultaneously.
3 - How to modify video resolution size
Handbrake is a free downloadable tool to re-encoder videos to smaller resolution sizes. Use the "Fast 1080p30" from the "Presets" to resize your video accordingly.
An adequate alternative is to upload your video to YouTube, and stream it from YouTube by linking it to a YouTube presentation. Devices designed for streaming often work better with YouTube than directly uploading your video via Storage. Refer to this article on how to link a YouTube video to a presentation.
4 - How to convert an image from PNG to JPG
5 - How to optimize content in Schedules, Playlists, and Zoned Presentations
There are several ways to optimize presentations and schedules on displays that are sensitive to showing too much content. Try the following strategies to make it easier on your device:
- Amalgamate multiple single-image presentations into a single Playlist presentation.
- Stagger content in the schedule over the day: instead of showing all presentations all day, show half of the presentations in the morning and the other half of the presentations in the afternoon.
- Take advantage of a Zoned Presentation by nesting other presentations inside of it.