The compensation for every role with the company is reviewed and determined from market rates as published by PayScale. We may apply an adjustment factor to the market rates if we don't agree with how the market values a Role, or use a comparative position as there might not be enough market data to statistically support a direct match for the Role that we want data for. It should be noted that we include our matching retirement contribution in our calculation of base compensation.
We use two geographic reference points within PayScale to gather our compensation data from;
Toronto, Ontario, Canada
and Lenexa, Kansas, USA
If you live in Canada, regardless of where in Canada, we use the Toronto market data and Canadian dollars. And if you live outside of Canada we use the Lenexa data and American dollars.
And within these 2 locations we compare ourselves to firms within the software as a service industry with 1,000 employees. We don't have 1,000 employees but firms of our size tend to pay less than they do and we want to make sure that we are competitive with them.
One further clarification is that we don't increase a person's compensation from one year to the next based upon a cost of living allowance or by amount of time from the last date a person's compensation was increased. We use market data and the results of our Scorecard Reviews to determine what base compensation increases need to be made and when.