Table of Contents
- How do I set up a display?
- Web player browser requirements
- What screen should I use?
- Can I use more than one screen for the same display?
How do I set up a display?
You have 3 options to set up a display
- Use a dedicated media player connected to your display and install the Rise Player software for your operating system;
Windows 10/11
Ubuntu 18.04 LTS
Chrome OS
Raspberry Pi
Android
Fire OS
Rise Player does not support running in a virtual machine environment.
Rise Player does not have minimum space requirements. The Rise Player imprint itself is very small, and varies based on operating system. The size required is mostly determined by the volume of content playing in presentations running on the media player. - If you don’t have a media player, you can talk to your preferred hardware vendor or purchase a pre-configured media player from our partners;
Linux Celeron NUC
Windows i3 NUC - Or you can use any display that can show a web page full screen such as collaboration displays used in a class or meeting room;
Airtame
Zoom Room
Mersive's Solstice
ScreenBeam
Vivi
Thin clients
or a device that you manage from a Mobile Device Management platform such as Radix.
Web Player browser requirements
Rise Vision Web Player is supported with the following browser versions:
- Google Chrome version 81 or higher (recommended),
- Safari 14.0.3 or higher,
- Edge version 81 or higher
IMPORTANT: using incognito mode or clearing browser cache will cause your registration to be lost and you will have to register again.
In order for Web Player to work properly, the browser it is opened in must support and enable the following Web APIs; Local Storage, IndexedDB, Cache Storage and Service Worker. To ensure these APIs are enabled in Google Chrome, enable Cookies per the following instructions.
Enable Cookies in Chrome
- Open Chrome and navigate to chrome://settings/cookies
- Scroll down to “General settings” and select the radio button “Allow all cookies”
If you are unable to configure Chrome to allow all cookies, you can alternatively add a rule to accept cookies for the site, https://widget.risevision.com.
- Open Chrome and navigate to chrome://settings/cookies
- Scroll down to the section “See all cookies and site data”
- Click the “Add” button for “Sites that can always use cookies”
- Enter the url, https://widgets.risevision.com and click “Add”
What screen should I use?
For the best viewing experience with our templates, use a screen with a 16:9 aspect ratio. All the popular brands typically offer TVs in HD (1920x1080) or 4K (3840x2160) which are ideal for digital signage. Support for other aspect ratios is limited.