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Setup Displays

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Patrick Arsenault
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How do I set up a display?

You have 3 options to set up a display

  1. Use a dedicated media player connected to your display and install the Rise Player software for your operating system;

    Windows 10/11
    Ubuntu 18.04 LTS
    Chrome OS
    Raspberry Pi
    Android
    Fire OS

  2. If you don’t have a media player, we recommend the low-cost Android device preconfigured with Rise Vision
    Or you can talk to your preferred hardware vendor or purchase a pre-configured media player from our partners;

    Linux Celeron NUC
    Windows i3 NUC

  3. Or you can use any display that can show a web page full screen such as collaboration displays used in a class or meeting room;

    Airtame
    Zoom Room
    Mersive's Solstice
    ScreenBeam
    Vivi
    Thin clients

    or a device that you manage from a Mobile Device Management platform such as Radix.

Web Player browser requirements

Rise Vision Web Player is supported with the following browser versions:

  • Google Chrome version 81 or higher (recommended),
  • Safari 14.0.3 or higher,
  • Edge version 81 or higher

IMPORTANT: using incognito mode or clearing browser cache will cause your registration to be lost and you will have to register again.


In order for Web Player to work properly, the browser it is opened in must support and enable the following Web APIs; Local Storage, IndexedDB, Cache Storage and Service Worker. To ensure these APIs are enabled in Google Chrome, enable Cookies per the following instructions.


Enable Cookies in Chrome

  1. Open Chrome and navigate to chrome://settings/cookies
  2. Scroll down to “General settings” and select the radio button “Allow all cookies”
    mceclip0.png

If you are unable to configure Chrome to allow all cookies, you can alternatively add a rule to accept cookies for the site, https://widget.risevision.com.

  1. Open Chrome and navigate to chrome://settings/cookies
  2. Scroll down to the section “See all cookies and site data”
  3. Click the “Add” button for “Sites that can always use cookies”
    mceclip1.png
  4. Enter the url, https://widgets.risevision.com and click “Add”
    mceclip2.png

What screen should I use?

For the best viewing experience with our templates, use a screen with a 16:9 aspect ratio. All the popular brands typically offer TVs in HD (1920x1080) or 4K (3840x2160) which are ideal for digital signage. Support for other aspect ratios is limited.

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